At Pokhara Bungy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Booking Information: Details of bookings, reservations, and purchases made through our website or at our location.
- Payment Information: Credit card or other payment details for processing transactions (note that we use third-party payment processors, and they handle payment information securely).
- Location Data: Information related to your geographical location if you enable location services while using our website or services.
- Technical Information: Device information, IP address, browser type, operating system, and other usage data collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and confirm your bookings or reservations.
- To communicate with you regarding services, promotions, and events related to Pokhara Bungy.
- To improve our website, services, and customer experience based on feedback and usage data.
- To handle payment transactions securely.
- To send marketing emails, newsletters, and updates, if you have subscribed to them.
- To comply with legal obligations and protect our rights and safety, and that of others.
3. How We Protect Your Information
We are committed to ensuring that your personal data is secure. We implement a variety of security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, so we cannot guarantee complete security.
4. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., payment processors, email platforms, and hosting providers).
- Legal Requirements: We may disclose your information when required by law or when we believe that such action is necessary to comply with legal obligations, protect the safety of others, or enforce our rights.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your preferences and usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access, correct, or update your personal information by contacting us directly.
- Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
- Data Retention: We will retain your information only as long as necessary for the purposes outlined in this policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.
